Hospitality Specific

​I've proudly accumulated over 20 years of experience, skills and hindsight in the Hospitality industry.  For a variety of hotels throughout the UK, I have enjoyed roles such as Facilities Manager, General Manager, Personal Assistant, Marketing, Manager, Business Development Manager and Director.  

This wide range of roles and responsibilities enables me to offer you an affordable and experienced outsourced resource to help you with many of your administration tasks such as:

  • Central reservations function

  • Mystery shopping (by phone and visits)

  • Set up and management of OTA's and competitor analysis

  • Website content / management

  • Hotel market research

  • Rate Management

  • General Admin, Personal Assistant (PA) or Virtual Assistant (VA)

  • Database cleansing / management / GDPR compliance

  • Newsletters and marketing

  • Food & liquor stocktaking

  • Package building 

  • Purchasing - group & individual unit, products, services & utilities

There are many additional ways I can assist you and as mentioned, a lot of my services can be virtual if required.

The benefits of using me as your outsourced General Admin, PA or VA include my 20+ years of hands-on experience, confidentiality, personal passion for the hospitality industry and from my inside knowledge of how it all works together, I can recommend improvements and cost savings too.


I am able to multi-task and combine efforts to minimise your outlay whilst making the most of the time for you.  I enjoy working as part of a team, managing a team or simply working by myself to get the jobs done.

For more information, please contact me to arrange a no-obligation chat to explore how we could work together.  I'd be delighted to hear from you.